Payment methods

Payment methods holds the cards saved against your organization, so a renewal does not need somebody to find a wallet.

If you pay by bank transfer, you may never need anything here at all.

Cards are stored with the payment processor, not by Mailyte — the dashboard shows you which cards exist and lets you manage them, and the card numbers themselves never sit in Mailyte's own records.

An organization with no cards saved shows an empty list. That is a normal state, not a problem: bank transfer is a first-class way to pay, and Billing and plans explains how that flow works.

1. Go to Payment methods.
2. Add a card if you want renewals to happen without anyone doing anything.
3. Use a card your finance team controls rather than a personal one — the commonest cause of a failed renewal is a card belonging to somebody who has left.
4. If you pay by transfer, leave this page empty and use the reference flow on the Billing page instead.

A payment failed. Usually an expired card or one blocked for an online payment. Add a replacement here, then retry from Billing.

You cannot remove a card. If it is the only one and it is funding an active subscription, add the replacement first, then remove the old one.

You would rather not store a card at all. Then do not. Pay by bank transfer.

You are asked to re-enter card details unexpectedly. Check the request came from inside the dashboard. Mailyte does not email asking for card numbers, and nobody at Mailyte will ask you for them.

• Billing and plans — paying by card or transfer
• Invoices and receipts — what has been paid
• Go to Payment methods